With the impending release Microsoft Dynamics NAV 2013 it is worthwhile reviewing Microsoft’s support policy for older versions. There have been four major releases of NAV since July 2003 (Navision 3.70, Dynamics NAV 4.0, Dynamics NAV 5.0 and Dynamics NAV 2009). There have also been several major Service Packs released in this time and many Hotfixes.

Microsoft’s Support Lifecycle Policy (Microsoft Product Lifecycle Support) describes Microsoft’s support policy for its products.

NAV Support 1

NAV Support 1

It can be seen that Microsoft support is split into two parts – Mainstream Support and Extended Support. Below are the various differences between the two.

NAV Support 2

NAV Support 2

We highly recommend that you upgrade to the latest version of Dynamics NAV prior to (or fairly soon after) your current version moves into Extended Support.

If you wish to discuss upgrading to a more current version of Microsoft Dynamics NAV or have any questions please contact us.

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Written By Andrew Ferguson

Andrew is one of the company’s longest serving employees having joined in 1981. In recent years, his focus has been on the waste management and recycling industry, implementing enwis), as well as advising clients about strategies to use Information Technology (especially Business Intelligence) effectively in their businesses. Andrew holds a BSc (Hons) from Monash University and a Graduate Diploma in Business (Professional Management) from AIM.

One Response to Microsoft Dynamics NAV Support
  1. […] years ago I wrote a blog discussing the Microsoft Dynamics NAV support cycle.  This blog explains the various points through which a Microsoft product passes, and the support […]


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